Roo Casino is a relatively new online casino Australia option, having hopped onto the gambling scene in 2017. In the past three years, the casino has dedicated its time to attracting new players and establishing itself as a top online gambling option for Australian players. The gambling website is owned and operated by DigiMedia N.V. and the licensing of the government of Curacao. While Roo Casino Australia is geared towards satisfying the needs of players from Down Under, the site accepts players from a variety of other countries as well. Let’s put this casino under the microscope to get an idea of what gaming website is all about in our Roo Casino review.
Top online casinos in Australia – Our current Top 3 ranking
Roo Casino kicks off the player journey with a welcome bonus like no other online casino has for the Aussie market. What we mean by this is that Roo Casino gives new players the chance to claim a sign up bonus based on no fixed amount to earn a certain percentage match. There are of course conditions attached to this such as a minimum deposit and wagering requirements. Have a look at this bonus review table here to get a better picture of how it works.
20x wagering requirement
In addition to the worthwhile and exciting welcome bonus, the casino has a few bonuses and special offers for registered players as well. The Keepin’ it Reels offer allows players to claim 30 free spins on the Alkemor’s Tower pokie when you make a deposit of $25 or more. This offer is available daily, giving players the chance to earn free spins as often as you make the minimum deposit.
Remember, this bonus comes with wagering requirements that must be met before you can claim any bonus winnings, which is set at 20x the combined value of the bonus and the deposit. Also, please note that this wagering requirement must be met within seven days or your winnings will be removed from your account. Additionally, there is a maximum amount you can win from these free spins, which is set at $100. Anything earned above that will be forfeited.
Roo Casino has several other promotions on offer as well, which players should regularly check out on the website to avoid disappointment.
Loyalty / VIP
Roo Casino Australia currently does not have a Loyalty or VIP program, which is quite disappointing. These types of bonuses are a great way to reward dedicated, loyal players of the site and will also attract new players. But, since the casino does not feature either, you will have to settle for the daily bonuses to enjoy some added rewards.
Games and Software
Roo Casino, like many gaming sites, has a mixed bag of software providers powering its site to offer some variation and diversity in its games lobby. The site has teamed up with two of the most exciting and established software providers operating today, namely Betsoft and iSoftbet, to really offer players quality and rewarding gameplay. These two studios are known for their excellent reputations, high-quality offerings and innovative and unique bonus features and winning opportunities, among others. Enjoy crisp and clear visuals, stunning animations, captivating themes, immersive effects, sensational bonus features and a user-friendly design and display for the ultimate gaming experience.
The games lobby is well organised to help players find their way around with ease. There is an option to search for games in alphabetical order or simple use the search feature to look up a game by title. The games are organised into different categories, including Pokies, Progressive, Blackjack, Roulette, Baccarat and Live Casino.
The games lobby at Roo Casino is packed with a wide range of options to appeal to the most discerning player. The online pokies selection is as diverse as they come, while players can also enjoy table games, progressive jackpot games and video poker games, among others. There is also the option to play certain games for free, which is the perfect way to test a new game, practice or just enjoy some risk-free entertainment.
There is currently no live casino at Roo Casino. However, we will keep our ears to the ground to check whether they will implement a live casino product in the near future. For now though, we feel that there are plenty of casino games that appeal to all tastes and preferences.
Mobile Devices Version
When it comes to gaming on the go, Roo Casino knows that more and more players prefer to have access from their mobile devices. As such, the casino features a mobile-friendly site that is available instantly from your web browser. There is no need to download any software or applications to your device, which means no storage is required. Due to its flash format, players can load the games library and play directly from your browser. As long as you have a stable internet connection, you’re good to go.
The mobile site is very similar to the desktop version and is packed with a wealth of mobile-friendly games, including online pokies, table games, video poker and more. Players will also have access to all the casino features, including banking, promotions, customer support via live chat and more. You can access Roo Casino from a range of smartphones and tablets using Android, iOS and Windows operating systems.
Methods of Payment
Making online transactions at Roo Casino Australia is safe, secure, easy and fast. When visiting the site, you will find that Roo Casino supports a range of reliable and trustworthy payment solutions, which can be used to make deposits and withdrawals. What’s more, the casino accepts a wealth of currencies, allowing players to make deposits using EUR, CAD, USD, AUD, SEK and NOK.
Payment methods include Direct Bank Transfer, Skrill, Neteller, MasterCard, Visa, ecoPayz, Neosurf, UpPayCard and Bitcoin. The credit card options are among the most widely-used payment methods, with Visa and MasterCard dominating the industry. Deposits made with credit cards will be processed instantly so you can start playing for real-money immediately or claim your welcome bonus. That said, withdrawals can take up to several business days, although this is standard procedure.
For Australian players, there is also the option to use Neosurf and UPayCard, which may be slightly less popular than the other options, but are equally reliable and efficient. These options allow for deposits in AUD only and are not available for withdrawals. If you use these methods for deposits, you will need to use a bank transfer to cashout, which remains a safe and trusted way to receive your money but comes with a waiting period of up to five business days.
For transactions limits, the minimum withdrawal amount is $20 and a maximum amount is $10 000. There is an option to withdraw larger amounts, although it will be split into smaller portions sent within seven business days of each other.
Safety / Reliability
Roo Casino takes safety and security very seriously. The casino strives to provide a safe and fair gaming experience at all times, to all its customers. As such, the casino is licensed and regulated by the government of Curacao, which is a decidedly popular option for gambling websites. While Curacao has a reputation for being slightly more relaxed than jurisdictions like the UK and Malta, it has proven to be a respected, capable and efficient licensing body over the years. In order to retain the license, the casino must continue to meet the standards and regulations set by the licensing body, which safeguards users from unfair and unsafe gambling practices.
When it comes to customer satisfaction, Roo Casino makes sure it is on top of its game. The casino employs a team of highly trained and competent customer support agents to help with any issues that may arise during your time at the casino. There are two ways to get in touch with a support agent, namely live chat and email. The live chat option is your best bet for urgent assistance, allowing you to get in touch within seconds and in real time. In this way, your issue will be resolved in the most efficient way possible. Alternatively, you can make use of email correspondence. If you have any enquiries, send an email to [email protected] and you will receive a reply within 24 hours. There is also an extensive FAQ section available, which covers some of the most common casino-related questions.
Roo Casino is dedicated to providing Australian players with a safe and secure space in which to play your favourite online casino games. The casino has a lot to offer players, from a full games lobby packed with plenty of options, to some worthwhile bonuses players are encouraged to look into. Online pokie lovers will relish the choices on offer, while table game and video poker enthusiasts are also catered for. There is a standard welcome bonus with reasonable wagering requirements, while existing players can enjoy some daily offers and promotions to help boost your bankroll and enhance your gameplay. Combine this with dedicated customer support, solid banking options and a fully-optimised mobile casino and you’ve got a top option for players Down Under. Join Roo Casino today and hop your way to great wins.
✅ How do I get in touch with customer support at Roo Casino?
Customer support is available 24/7 to make this convenient. Players can get in touch via live chat or email. Live chat is the fastest way to make contact with a support agent in real time. For less urgent enquiries, simply send an email and a team member will get back to you in the shortest time possible.
✅ Does Roo Casino accept AUD as a currency?
Yes, Roo Casino is geared towards Australian players, and accepts AUD for deposits and withdrawals. Other currencies accepted at the casino include EUR, CAD, USD, SEK and NOK.
✅ Can I play Roo Casino on mobile?
Like many other online casinos, Roo Casino has a fully optimised mobile casino for smooth and seamless gaming on the go. The mobile casino is accessible instantly from your web browser without any need to download any casino app.
✅ Is Roo Casino legit?
Yes, Roo Casino is an established site dedicated to the safety and security of its players. The casino features a license from Curacao eGaming, guaranteeing a secure and fair gaming experience at all times.